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Whmcs 7.1 - clientfunctions.php is corrupted


Ronaldo Marques
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The file /home/meulogin/public_html/whmcs/includes/clientfunctions.php is corrupted.

Esta mensagem aparece ao acessar a minha admin colocar usuário e senha e clicar em login.

Segundo o suporte técnico WHMCS o problema é com o servidor Host Gator e a Host Gator culpa o WHMCS.

Já subi os arquivos novamente nada de dar certo (sempre subo compactado)

Alguém já passou por isso e conseguiu resolver?

"Hi Ronaldo,

Thank you for reaching out to WHMCS Support. I am sorry to hear that you are having an issue with file corruption.

This is a known issue that is happening exclusively on HostGator servers. Unfortunately, WHMCS does not have any information on what is causing this problem or how to fix it. We would recommend that you try to upload a fresh copy of all the WHMCS files to see if that resolves the issue.

If that does not resolve the issue, we would recommend that you reach out to HostGator Support @ http://support.hostgator.com/ with this issue, as the corruption appears to be happening due to issues with their servers.

Please let me know if you need any further assistance.

Regards,

Nick Hudson
Technical Analyst I
WHMCS Limited
www.whmcs.com"

 

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5 minutos atrás, Ronaldo Marques disse:

The file /home/meulogin/public_html/whmcs/includes/clientfunctions.php is corrupted.

Esta mensagem aparece ao acessar a minha admin colocar usuário e senha e clicar em login.

Segundo o suporte técnico WHMCS o problema é com o servidor Host Gator e a Host Gator culpa o WHMCS.

Já subi os arquivos novamente nada de dar certo (sempre subo compactado)

Alguém já passou por isso e conseguiu resolver?

"Hi Ronaldo,

Thank you for reaching out to WHMCS Support. I am sorry to hear that you are having an issue with file corruption.

This is a known issue that is happening exclusively on HostGator servers. Unfortunately, WHMCS does not have any information on what is causing this problem or how to fix it. We would recommend that you try to upload a fresh copy of all the WHMCS files to see if that resolves the issue.

If that does not resolve the issue, we would recommend that you reach out to HostGator Support @ http://support.hostgator.com/ with this issue, as the corruption appears to be happening due to issues with their servers.

Please let me know if you need any further assistance.

Regards,

Nick Hudson
Technical Analyst I
WHMCS Limited
www.whmcs.com"

 

Você está enviando os arquivos por FTP ou cpanel? Experimentou enviar o arquivo compactado e descompactar? 

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6 minutos atrás, Ronaldo Marques disse:

The file /home/meulogin/public_html/whmcs/includes/clientfunctions.php is corrupted.

Esta mensagem aparece ao acessar a minha admin colocar usuário e senha e clicar em login.

Segundo o suporte técnico WHMCS o problema é com o servidor Host Gator e a Host Gator culpa o WHMCS.

Já subi os arquivos novamente nada de dar certo (sempre subo compactado)

Alguém já passou por isso e conseguiu resolver?

"Hi Ronaldo,

Thank you for reaching out to WHMCS Support. I am sorry to hear that you are having an issue with file corruption.

This is a known issue that is happening exclusively on HostGator servers. Unfortunately, WHMCS does not have any information on what is causing this problem or how to fix it. We would recommend that you try to upload a fresh copy of all the WHMCS files to see if that resolves the issue.

If that does not resolve the issue, we would recommend that you reach out to HostGator Support @ http://support.hostgator.com/ with this issue, as the corruption appears to be happening due to issues with their servers.

Please let me know if you need any further assistance.

Regards,

Nick Hudson
Technical Analyst I
WHMCS Limited
www.whmcs.com"

 

Procura no seu error_log qual erro indica lá.

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Agora, Ronaldo Marques disse:

Não se isso pode ser a causa:

PHP Deprecated:  Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version.

Pra facilitar, faça assim:

Delete o error_log

Após isso acesse a página o qual o erro é exibido e verifique o error_log, assim ele vai está limpo e você verá somente o que precisa.

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6 minutos atrás, Joel Emanoel disse:

Pra facilitar, faça assim:

Delete o error_log

Após isso acesse a página o qual o erro é exibido e verifique o error_log, assim ele vai está limpo e você verá somente o que precisa.

Deletei o error_log, acessei por diversas vezes a admin do WHMCS e o arquivo error_log não foi gravado novamente :(

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48 minutos atrás, Ronaldo Marques disse:

edvan, eu baixei o arquivo compactado e subi via Cpanel ele compactado e ainda pelo Cpanel eu descompactei e, mesmo assim o problema persiste.

Muito esquisito, esse erro de "corrupted" é comum... reenviando os arquivos em 100% dos casos que peguei resolveu.

Faça o teste em outra hospedagem/servidor.

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