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WHM: Restaurar backup


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Boa tarde pessoal,

 

Estou tentando restaurar um backup e está dando esse errro:

 

erro.jpg

 

O que pode ser? Alguém já passou por isso?

 

O antigo provedor mandou o arquivo com o nome backup-personal-2015-06-05.tar.gz ai renomiei para 12.10.2014_13-49-27_personalizze.tar.gz para o WHM entender que era um backup.

 

Muito obrigado pela ajuda!

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Não estou conseguindo contato com o antigo provedor.

 

Está dando esse erro:

 

ArchiveManager
Failed to extract the archive at “/home/backup-4.9.2015_08-33-44_personal.tar.gz”: The tar archive extraction failed because of the error “The subprocess “/bin/gtar” reported the “ENOENT” (2) error when it ended.”: gzip: stdin: unexpected end of file /bin/gtar: Unexpected EOF in archive /bin/gtar: Unexpected EOF in archive /bin/gtar: Error is not recoverable: exiting now
Failed: Account Restore Failed: “Failed to extract the archive at “/home/backup-4.9.2015_08-33-44_personal.tar.gz”: The tar archive extraction failed because of the error “The subprocess “/bin/gtar” reported the “ENOENT” (2) error when it ended.”: gzip: stdin: unexpected end of file /bin/gtar: Unexpected EOF in archive /bin/gtar: Unexpected EOF in archive /bin/gtar: Error is not recoverable: exiting now ”
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Não estou conseguindo contato com o antigo provedor.

 

Está dando esse erro:

 

ArchiveManager
Failed to extract the archive at “/home/backup-4.9.2015_08-33-44_personal.tar.gz”: The tar archive extraction failed because of the error “The subprocess “/bin/gtar” reported the “ENOENT” (2) error when it ended.”: gzip: stdin: unexpected end of file /bin/gtar: Unexpected EOF in archive /bin/gtar: Unexpected EOF in archive /bin/gtar: Error is not recoverable: exiting now
Failed: Account Restore Failed: “Failed to extract the archive at “/home/backup-4.9.2015_08-33-44_personal.tar.gz”: The tar archive extraction failed because of the error “The subprocess “/bin/gtar” reported the “ENOENT” (2) error when it ended.”: gzip: stdin: unexpected end of file /bin/gtar: Unexpected EOF in archive /bin/gtar: Unexpected EOF in archive /bin/gtar: Error is not recoverable: exiting now ”

 

 

EOF significa duas coisas: ou não há espaço para descompactar (faltou espaço quando o sistema estava extraindo), ou o backup está corrompido.

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