opencag Posted January 28, 2015 Share Posted January 28, 2015 Como faço para o ticket ser fechado após 3 dias automaticamente ? 0 Quote Link to comment Share on other sites More sharing options...
opencag Posted January 28, 2015 Author Share Posted January 28, 2015 Encontrei ! Em departamentos tem a opção "auto close" mas não achei um parametro para setar o tempo. 0 Quote Link to comment Share on other sites More sharing options...
Jefferson Posted January 28, 2015 Share Posted January 28, 2015 Acesse o menu Opções > Opções de Automação e no campo Fechar Tickets Inativos digite 72. 0 Quote █ DDR Host - https://www.ddrhost.com.br █ Hospedagem de Sites, Revenda de Hospedagem, Servidores Virtuais, Registro de Domínios Link to comment Share on other sites More sharing options...
opencag Posted January 28, 2015 Author Share Posted January 28, 2015 valeu Jefferson ! 0 Quote Link to comment Share on other sites More sharing options...
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