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Erro nos Tickets do WHMCS


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Galera, o Whmcs não está filtrando os Tickets criados...

Ele até cria, envia por email e tudo mais, aparece na tela inicial pra responder, mais quando fecha o ticket ou respondemos ele, o WHMCS alerta que tem 1 ticket fechado, porem quando clica pra ver não aparece.

Independente do Status que colocamos ele, o WHMCS não mostra em nada. 

Como fica: http://prntscr.com/pccvvw

Alguém sabe o que pode ser ?

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