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Alterar prioridade padrão tickets

TecSecret

By TecSecret
in Gerenciadores de hospedagem

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TecSecret

TecSecret

Posted
Posted

Galera, boa tarde, tudo bem?

 

Existe uma forma de deixar por padrão toque e qualquer ticket com prioridade baixa sem o cliente estar logado, e também quando recebe o e-mail via POP ou PIPE?

 

image.png.9e274459fb0be43a01f89b5eeb84b0cd.png

Desde já agradeço se alguém souber como fazer.

 

Abraços

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