erro no cpanel

[jonatazinh]

Olá amigos(a) do PDH estou aqui novamente com mais um erro.

 

gostaria de sabe qual eo motivo desse erro print http://prntscr.com/3b86mi

 

IP: 177.129.11.107

[Jaime Silva]

Possivelmente:

(1) um firewall está bloqueando a porta 2089 e/ou o IP do servidor de licenças ou (2) os DNS resolvers do seu VPS (/etc/resolv.conf) não estão respondendo.

[jonatazinh]

como eu faço para resolve isso ?

[Jaime Silva]

Veja qual a causa mais certa olhando o arquivo /usr/local/cpanel/logs/license_log

Cole aqui o output do comando tail -20 /usr/local/cpanel/logs/license_log

[jonatazinh]

root@websites [~]# /usr/local/cpanel/logs/license_log

-bash: /usr/local/cpanel/logs/license_log: Permissão negada

root@websites [~]# tail -20 /usr/local/cpanel/logs/license_log

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 2089

Fri Apr 18 16:10:28 2014: Failed to communicate on port 80

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 110

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 143

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 25

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 23

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 993

Fri Apr 18 16:10:28 2014: Failed to establish connection on any ports

Fri Apr 18 16:10:28 2014: License update failed for server 208.74.121.86

Fri Apr 18 16:10:28 2014: Trying server 208.74.123.34

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 2089

Fri Apr 18 16:10:28 2014: Failed to communicate on port 80

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 110

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 143

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 25

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 23

Fri Apr 18 16:10:28 2014: Failed to establish connection on port 993

Fri Apr 18 16:10:28 2014: Failed to establish connection on any ports

Fri Apr 18 16:10:28 2014: License update failed for server 208.74.123.34

Fri Apr 18 16:10:28 2014: License update failed after trying 4 servers

root@websites [~]#

[Jaime Silva]

Agora rode:

service iptables stop
ping -c 4 208.74.121.86
/usr/local/cpanel/cpkeyclt

[jonatazinh]

login as: root

root@177.129.11.107's password:

Last login: Fri Apr 18 16:21:44 2014 from 179-199-21-146.user.veloxzone.com.br

root@websites [~]# service iptables stop

root@websites [~]# service iptables stop

root@websites [~]# ping -c 4 208.74.121.86

PING 208.74.121.86 (208.74.121.86) 56(84) bytes of data.

64 bytes from 208.74.121.86: icmp_seq=1 ttl=49 time=167 ms

64 bytes from 208.74.121.86: icmp_seq=2 ttl=49 time=169 ms

64 bytes from 208.74.121.86: icmp_seq=3 ttl=49 time=168 ms

64 bytes from 208.74.121.86: icmp_seq=4 ttl=49 time=165 ms

 

--- 208.74.121.86 ping statistics ---

4 packets transmitted, 4 received, 0% packet loss, time 3173ms

rtt min/avg/max/mdev = 165.792/167.960/169.628/1.415 ms

root@websites [~]# /usr/local/cpanel/cpkeyclt

Updating cPanel license...Done. Update Failed!

Error message:

Failed to establish connection on any ports

 

Building global cache for cpanel...Done

root@websites [~]#

[Jaime Silva]

Encontrei isso no fórum do cPanel: mv /var/cpanel/update_blocks.config /var/cpanel/update_blocks.config.bk

E depois execute /usr/local/cpanel/cpkeyclt novamente. Se não resolver simplemente contate o suporte da cPanel

[jonatazinh]

obrigado Jaime pela sua ajuda já foi resolvido