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HIVELOCITY

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    Steve Eschweiler

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  1. Prime, our facility operator in Dallas where our DAL1 data center is located, experienced a power outage this morning impacting the entire building. Hivelocity's servers, along with many other providers, lost power at roughly 6:30am EST. I am happy to report that power is slowly being restored to our servers over the last 30 minutes or so. Please open a support ticket if you require our assistance and please accept my apologies for this interruption to your service with us.
  2. Those servers are not able to be customized. 2 x 960GB is what is included. They do not have to be RAID however.
  3. Founded in 2002, Hivelocity provides bare-metal servers with premium technical support to thousands of companies from around the globe. With data centers on 6 continents, Hivelocity has an ideal location for your users. Here are the bare metal servers we offer in Sao Paulo, Brazil. Quad Core Xeon E3-1270 v5 3.6GHz 64GB RAM 960GB SSD 20TB on 1Gbps bandwidth Deploy just for - $125/month Hexa-Core Xeon E-2146G 3.5GHz 64GB RAM 2 x 960GB SSD 20TB on 1Gbps bandwidth Deploy only for - $199/month If you have questions, open a live chat at https://www.hivelocity.net/
  4. Call us @ 888-869-4678. Chat with us @ www.hivelocity.net . Email us @ [email protected]. Founded in 2002, Hivelocity provides Bare Metal Servers and VPS with premium technical support over a superior global network to thousands of businesses worldwide. We are pleased to offer the following Bare Metal Server configurations in Sao Paulo . Quad Core Xeon E3-1270 v5 3.6GHz 64GB RAM 960GB SSD IPMI access 20TB of bandwidth on 1Gbps port Buy Now - $125/mo Hex Core Xeon E-2146G 3.5GHz 64GB RAM 2 x 960GB SSD Software RAID available in cart IPMI access 20TB of bandwidth on 1Gbps port Buy Now - $199/mo
  5. Thank you. I will follow up with our Networking Team on this and see if there are any options for us to improve things. They will likely reply asking you for some information so they can reproduce your results, so keep an eye out for that.
  6. You should really open a support ticket allowing our network engineers the opportunity to look into it. You took the time to post here, you should take the time to inform the people that actually have access to the routing gear and network.
  7. I assume you have opened a support ticket on this. Can you share the ticket number with me so I can see what our guys/gals are telling you?
  8. We continue to work on that. Brazil does not make it easy getting gear in there. This is a config I have available today in Sao Paulo - https://store.hivelocity.net/product/2333/customize/
  9. Founded in 2002, Hivelocity provides bare metal servers with premium technical support on a superior global network to thousands of businesses from around the globe. Here are just a few critical services and features that set us apart: 40+ international data centers 99.99% network uptime guarantee SLA 1000+ peering connections 24/7/365 US-Based phone, chat and ticket support Average 15-minute ticket response time Instant and Custom dedicated server configurations and more.. We wish to share with you the following promotional server configuration available to you while supplies last. Quad-Core Xeon 3.5GHz E3-1270 v3 32GB RAM 2 x 480GB SSD 20TB on 1Gbps network Just $40/month OR Quad-Core Xeon 3.5GHz E3-1270 v3 32GB RAM 2TB SATA 20TB on 1Gbps network Just $40/month
  10. This is something on our to do list. We are in the process of enhancing our DDoS protection. Once complete we will begin our efforts toward providing reports and alerts within myVelocity.
  11. I happen to have a beefy server in Miami (NAP of Americas) I can do a good deal on if someone is interested. I will likely be pulling this server back to our TPA2 facility within the week if I am unable to sell it in Miami. Let me know. Dual Xeon Silver 4210 128GB RAM 1 x 480GB SSD 16 x 8TB SATA 10Gbps NICs
  12. Please let me know if I can be of any assistance. I am happy to help you figure things out.
  13. One thing I should point out, we do offer Technical Support in Spanish and English. Neither of those is Portuguese of course, but our Spanish speaking personnel has had good luck supporting our Brazilian customers over the years. Respeito e gratidão.
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