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  • Autor

Thank you all for your assistance and recommendations.


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  • Autor

As of around 1pm EST this afternoon, Telefonica is live on our network.


Postado

1 - print 16/10/2020
2 - print now 01/10/2020 at 5:30pm

21ms increase in ping... I'm not sure if these numbers can be useful ...

Capturar.JPG


Postado
  • Autor
2 hours ago, apogeu said:

1 - print 16/10/2020
2 - print now 01/10/2020 at 5:30pm

21ms increase in ping... I'm not sure if these numbers can be useful ...

Capturar.JPG

What is the source IP you are testing from?  I can’t read it on the screenshots.  Thanks.



Postado

here traffic continues to be routed through new york.


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  • Autor
Just now, Speedinx said:

here traffic continues to be routed through new york.

Please open a ticket with our Support Dept so we can look at that.  Our Network Engineers are actively working on optimizing things to ensure we get the results you all want from the addition of Telefonica.   Open a ticket and we will check on your routes right away. 


Postado

I understand, I will do this, but I had to cancel two servers recently due to this, I opened some tickets explaining the problem, they were passed on to engineers and nothing was resolved. I've talked to Sales too. I hope this really brings improvements to your network. Today I am using Miami from the competitor because of this but I wait for this implementation for days. I even opened a post on the WHT asking for suggestions for good alternatives in Miami. As I love Hivelocity, I'm still waiting hehehehhe.

just for you know.

My friend who lives in Rio is getting good results, about 110ms, but another colleague in São Paulo using vivo fiber is having results of almost 150ms.

Editado por Speedinx


Postado
  • Autor
28 minutes ago, Speedinx said:

I understand, I will do this, but I had to cancel two servers recently due to this, I opened some tickets explaining the problem, they were passed on to engineers and nothing was resolved. I've talked to Sales too. I hope this really brings improvements to your network. Today I am using Miami from the competitor because of this but I wait for this implementation for days. I even opened a post on the WHT asking for suggestions for good alternatives in Miami. As I love Hivelocity, I'm still waiting hehehehhe.

just for you know.

My friend who lives in Rio is getting good results, about 110ms, but another colleague in São Paulo using vivo fiber is having results of almost 150ms.

DM me your ticket numbers and i will take a personal interest in it.  I am sorry you had any issues.


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