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Diogo Vasconcellos

WHMCS - Erro após Atualização Cpanel

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Olá Amigos,

Hoje atualizei o Cpanel/WHM de 2 dedicados diferentes.
Apos atualizações ambos pararam de conectar com meu WHMCS [Link do PDH] (que está em ip/dedicado diferente deles).
O Teste de servidor Falha e qualquer automação apresenta erro: "Module Command Error - An unknown error occurred".

Já pausei Cphulk e chequei firewall de ambos os lados e nada.

Outros servidores que ainda não foram atualizados se comunicam ok com o WHMCS [Link do PDH].

Alguém está passando por esse problema?

Alguma sugestão?

 

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Realmente, atualizei o cPanel em um servidor de testes e a conexão com o WHMCS [Link do PDH] não funciona. Mesmo com o Firewall desabilitado.

Pela depuração de módulos do WHMCS [Link do PDH], ocorre o erro 404, então alguma URL do cPanel foi modificada.


█ DDR Host, no mercado de Hospedagem desde 2010.

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1 minuto atrás, Fernando Ferenz disse:

Aqui está na verssão 72.0.10 e esta normal, qual versão foi atualizada?

O problema ocorre com a nova versão 74.0.4 do cPanel, com a versão 72 funciona normalmente. Enviei um ticket para o cPanel neste momento.


█ DDR Host, no mercado de Hospedagem desde 2010.

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1 hora atrás, Fernando Ferenz disse:

Tentou desabilitar o CSF?

 

Comando: csf -x

Ja desabilitei o CSF no servidor onde whmcs está instalado. Tb desabilitei nos outros dedicados. Cphulk e Modsecurity  tb nao resolveram.

9 minutos atrás, Jefferson disse:

O problema ocorre com a nova versão 74.0.4 do cPanel, com a versão 72 funciona normalmente. Enviei um ticket para o cPanel neste momento.

Tambem abri um ticket com eles.
Qualquer novidade postarei aqui.

13 minutos atrás, Fernando Ferenz disse:

Aqui está na verssão 72.0.10 e esta normal, qual versão foi atualizada?

v74.0.4

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Para solucionar o problema será necessário atualizar o WHMCS [Link do PDH] para a versão 7.3 ou superior:

==========

Hello,

The issue would be that you have an older version of WHMCS [Link do PDH] which is trying to use the XML-API.

As of cPanel & WHM version 74 the Extensible Markup Language (XML) output format has been removed from all of our API functions. This removal is noted within cPanel's Release Notes for cPanel & WHM version 74 included below:

"Removed XML output in API functions
In cPanel & WHM version 74, we removed the Extensible Markup Language (XML) output format from all of our API functions. We previously deprecated XML output in cPanel & WHM version 66.

Important: You must use the JSON return format when you call API functions."

Source: https://documentation.cpanel.net/display/74Docs/74+Release+Notes#id-74ReleaseNotes-RemovedXMLoutputinAPIfunctions

XML output was deprecated in cPanel & WHM version 66 noted within the cPanel Deprecation Plan found below:

https://documentation.cpanel.net/display/CKB/cPanel+Deprecation+Plan#cPanelDeprecationPlan-Planneddeprecationsandremovals

In order to correct your issue with WHMCS [Link do PDH], you will need to update WHMCS to version 7.3 or newer.

If you have any questions or concerns about the above information please don't hesitate to reach out to us.

Thanks,

--
Hans B.
Technical Analyst
cPanel, Inc.

  • Like 2

█ DDR Host, no mercado de Hospedagem desde 2010.

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5 horas atrás, Jefferson disse:

Para solucionar o problema será necessário atualizar o WHMCS para a versão 7.3 ou superior:

==========

Hello,

The issue would be that you have an older version of WHMCS which is trying to use the XML-API.

As of cPanel & WHM version 74 the Extensible Markup Language (XML) output format has been removed from all of our API functions. This removal is noted within cPanel's Release Notes for cPanel & WHM version 74 included below:

"Removed XML output in API functions
In cPanel & WHM version 74, we removed the Extensible Markup Language (XML) output format from all of our API functions. We previously deprecated XML output in cPanel & WHM version 66.

Important: You must use the JSON return format when you call API functions."

Source: https://documentation.cpanel.net/display/74Docs/74+Release+Notes#id-74ReleaseNotes-RemovedXMLoutputinAPIfunctions

XML output was deprecated in cPanel & WHM version 66 noted within the cPanel Deprecation Plan found below:

https://documentation.cpanel.net/display/CKB/cPanel+Deprecation+Plan#cPanelDeprecationPlan-Planneddeprecationsandremovals

In order to correct your issue with WHMCS, you will need to update WHMCS to version 7.3 or newer.

If you have any questions or concerns about the above information please don't hesitate to reach out to us.

Thanks,

--
Hans B.
Technical Analyst
cPanel, Inc.

 

Recebi a mesma resposta.

Atualizei o WHMCS [Link do PDH] e problema foi resolvido!

  • Like 1

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